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Home > Shipping Policy

Shipping Policy

Ultimate Fan Store Store Shipping Policy
All orders automatically calculate shipping charges. You will receive an email with your final total, including any shipping and/or tax charges within 24 hours if there are any changes. If you question the amount added for shipping, please e-mail us within 24 hours of receiving your confirmation. Most items are shipped within 3-5 business days. You can expect to receive your order within 7-10 business days. Custom orders, golf bags, new products, and smaller schools may take up to 6 weeks.
Orders may SHIP AHEAD, when out of stock items are included in multiple item orders. If an order is SHIPPED AHEAD and the shipping method is by air, (Next Day, Next Day Saver, 2nd Day Air) the remainder of the order will ship via USPS Priority or similar equivalent option of our choosing. You will not be billed for the additional shipping. International orders will not be SHIPPED AHEAD. All international orders shipping is calculated manually. International customers will be responsible for payment of any applicable duties at the time an order arrives at its destination. You must contact your local Department of Commerce for any duty and taxes that may be added. College Golf Store orders only include the cost of the item and the shipping. Any duty or taxes may be added at the time of delivery. International orders will not be SHIPPED AHEAD (see above reference to SHIP AHEAD).
Orders shipping to Hawaii and Alaska are subject to a $5 to $15 surcharge depending on the weight of the package. The surcharge will be manually added to your order after the order has been placed.
Because of increased Internet fraud, we are requiring proof of card ownership for ALL NEW International orders over $50.00. Before we process any NEW INTERNATIONAL ORDERS, we must have a copy of the credit card statement with the name and address of the customer the order is being billed to on file. It must be either faxed to us at 1-317-219-3421 or mailed to us at College Golf Store, 2315 Conner Street, Noblesville, IN 46060 Attn: Order Processing.
Please contact customer service with any questions. E-mail [email protected] or call by phone 877-224-6997.